Privacy Policy

Privacy Policy

At Brinavo, we take the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal information is:

Brinavo
164 Oxford Street
W1D 1NN London
United Kingdom
Email: contact@brinavo.shop

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Identity and contact details: name, delivery and billing address, email address, and telephone number.
  • Order information: details of the products you purchase and your order history.
  • Payment information: payment is processed securely by our payment providers. We do not store your full card details.
  • Technical data: IP address, browser type, and browsing activity collected through cookies and similar technologies.

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your order and provide customer support
  • Process payments and prevent fraud
  • Comply with our legal and regulatory obligations
  • Improve our website, products, and services
  • Send you marketing communications, where you have given your consent

Legal Basis for Processing

We process your personal data on the basis of the performance of our contract with you, our legitimate business interests, compliance with legal obligations, and your consent where required.

Sharing Your Information

We only share your personal data with trusted third parties who help us operate our business, such as delivery carriers, payment processors, and IT service providers. These parties are only permitted to use your data for the purposes we specify and in accordance with applicable data protection law. We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Cookies

Our website uses cookies to ensure it functions correctly, to analyse traffic, and to improve your browsing experience. You can manage your cookie preferences at any time through your browser settings.

Your Rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request the correction of inaccurate data
  • Request the erasure of your data
  • Object to or restrict the processing of your data
  • Request the portability of your data
  • Withdraw your consent at any time

To exercise any of these rights, please contact us at contact@brinavo.shop. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@brinavo.shop.